THE APEX TIMES
In a customer-facing security update, Coinbase said more than 99% of customer crypto is stored offline, with safeguards designed to keep assets out of reach even if systems were compromised.
Coinbase has told customers that the vast majority of the crypto held under its custody is kept offline and separated from systems that could be targeted by hackers, framing the disclosure as a response to concerns raised by a major industry breach.
The update comes against the backdrop of the $6.4 billion hack reported in connection with Binance, which has renewed scrutiny of how exchanges and custody providers safeguard customer assets. Coinbase said it was not affected by that specific incident, and used the occasion to describe the security architecture behind its custody operations.
At the core of Coinbase’s message is the company’s claim that offline storage, often referred to as “cold storage,” covers over 99% of customer assets. Cold storage generally means private keys used to authorize blockchain transactions are not continuously connected to the internet, reducing the likelihood that remote attackers can directly move funds.
Coinbase also described key-management controls meant to limit the impact of a compromise. The company said it uses a setup that splits private keys, so no single component holding a complete key is available in the way attackers could exploit if keys were kept in one place.
In addition, Coinbase said it employs “kill switches,” mechanisms intended to rapidly halt access or functionality if suspicious activity is detected or if a security incident requires emergency containment. The combination of offline storage, split key controls, and kill switches is presented as a layered defense intended to prevent unauthorized transfers even under adverse scenarios.
Coinbase did not provide, in the customer update summarized here, granular details such as the specific percentage of assets held in each storage category beyond the “over 99%” figure, the timeline for when keys are moved between systems, or the specific triggers and operational procedures for its kill switches. It also did not disclose independent audit findings or third-party verification details in the material described.
For the broader market, the message underscores a persistent point of friction in crypto custody: customers want reassurance that “hot” systems, which are connected for trading and account services, are not the same systems holding assets that are meant to remain protected for long periods. Providers have increasingly competed on transparency around custody practices, but the level of detail can vary widely depending on what a company is willing to share publicly and what it considers sensitive.
What to watch next is whether Coinbase follows up with more formal disclosures, such as regulator-facing filings, assurance statements from auditors, or more explicit descriptions of incident-response controls. Customers and stakeholders will likely look for consistency between marketing-level claims about cold storage and kill switches and the operational realities of how assets are managed during periods of heightened threat.
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