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Salesforce to buy m3ter, aiming to make usage-based billing part of its AI revenue strategy
The Apex Times

THE APEX TIMES

Business/The Apex Times/Jun 9, 8:51 PM EDT

Salesforce to buy m3ter, aiming to make usage-based billing part of its AI revenue strategy

The CRM software company says it plans to fold m3ter’s consumption metering and billing technology into its Agentforce Revenue Management offering, targeting customers that monetize AI and software based on usage rather than fixed tiers.

Salesforce has agreed to acquire m3ter, a platform designed to measure consumption and run billing for usage-based commercial models, according to a report carried by Yahoo Finance. The deal points to a broader shift in enterprise software, where pricing is increasingly tied to how much a customer uses instead of what seats or subscriptions they buy upfront.

The Yahoo Finance report says Salesforce plans to integrate m3ter into Agentforce Revenue Management, an offering Salesforce frames around applying its AI capabilities to revenue operations. In practical terms, the reported goal is to support usage-based pricing at the moment software usage turns into billable value, a recurring challenge for vendors building “consumption” products that can scale up or down quickly.

Usage-based pricing is especially complex in environments where workloads vary by customer, time, and system behavior. Metering, billing, and invoicing have to stay synchronized with product usage data, and companies often struggle with contract terms that change over time or with customers that consume across multiple systems and channels.

The report also characterizes m3ter as a consumption-based metering and billing platform, implying that its role would be to help Salesforce and its customers quantify and charge for what is actually used. For Salesforce, that matters because its AI and automation push increasingly targets applications that generate outputs dynamically, which can be difficult to value using only traditional fixed-price plans.

Salesforce did not provide additional deal terms in the Yahoo Finance write-up referenced here, and the available research did not include a primary-source announcement or a filed transaction document at the time of review. That means key items such as the purchase price, expected closing timeline, and whether Salesforce will retain m3ter’s team or brand are not confirmed in the materials reviewed.

Other reporting cited by the web search similarly described Salesforce’s intent to use m3ter to support consumption-based monetization, but it was not treated as a primary source for deal specifics. Salesforce’s own newsroom page, linked in the research context, is a potential place where an official transaction announcement and integration details may appear, but it was not possible to verify those details from the supplied pages in this review.

For the software sector, the move reflects a competitive race to make “AI-native” business models commercially workable. As vendors sell more automation and AI-driven services, customers increasingly ask for pricing that matches outcomes or consumption rather than generic bundles, pushing providers to invest in metering and billing infrastructure that can keep up with usage patterns.

Why It Matters

  • If Salesforce executes as described, it could reduce friction for customers that want to buy AI-enabled services on a usage basis.
  • Metering and billing are core plumbing for consumption economics, and embedding that capability can improve how quickly revenue models evolve.
  • The deal underscores that AI product teams and revenue operations are increasingly tied together, since billing must track variable usage.

Sources

Key Facts

  • Salesforce (NYSE:CRM) plans to acquire m3ter, which is described as a consumption-based metering and billing platform.
  • The acquisition is reported as part of a strategy to shift toward usage-based revenue models.
  • Salesforce says it plans to integrate m3ter into Agentforce Revenue Management to support usage-based pricing.
  • The materials reviewed did not disclose deal price, closing timing, or other transaction terms.

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Salesforce to buy m3ter, aiming to make usage-based billing part of its AI revenue strategy | The Apex Times