Eli Lilly’s planned global rollout of Veeva Vault CRM and Veeva leadership change raise questions about the CRM roadmap
Veeva Systems said Eli Lilly is committing to deploy Veeva Vault CRM globally, even as the company announced that President and Chief Customer Officer Thomas D. Schwenger will leave in October 2026. Analysts will likely watch whether the leadership transition affects how aggressively Veeva pushes new CRM capabilities to big pharma clients.